Overview
No refund and returns policy. Only exchange is allowed within the lasts 7 days. If 7 days have passed since your purchase, we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete you exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Sale items
No exchange or refund on sale items.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Shipping returns
To exchange your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns.